Think India or the Philippines Are Your Only BPO Options? Think Again.
- Altia Smart City
- Aug 1
- 3 min read
You Might Think of India or the Philippines First…Think India or the Philippines Are Your Only BPO Options? Think Again.
When it comes to BPO or outsourcing, many companies think first of India or the Philippines. These countries have led the industry for years. But Latin America is rising fast—and there’s a hidden gem making big waves.
Latin America Is Making Outsourcing Better Than Ever
Here are some strong reasons many leaders are now looking seriously at Latin America:
Huge Talent Pool: Latin America has over 2 million skilled tech workers, offering up to 54% lower salaries than U.S. rates (altiasmartcity.com, alcor-bpo.com).
Big Market Growth: The region’s outsourcing revenues are projected to surpass $30 billion by 2025, driven by digital transformation and a tech-savvy younger generation.
Fastest Growth Rates: Latin America’s BPO growth is expected at 12.3% CAGR from 2024 to 2030, higher than global averages.
Nearshoring Benefits: With similar time zones, better cultural alignment, and close proximity to the U.S., Latin America is catching attention as a smarter outsourcing choice.
But Wait—Have You Heard About This Spot in Honduras?
Inside Latin America, Honduras, and especially Altia Smart City, are becoming standout outsourcing destinations. Here's why:
Top-Level English Proficiency
In 2024, Honduras ranked 3rd in Latin America for English proficiency and 33rd globally on the EF English Proficiency Index. That means workers here can talk to U.S. and global customers easily.
Bilingual Talent Pool and Jobs
Altia Smart City hosts over 8,000 employees across more than 30 call centers, generating 17,000 jobs total in the BPO sector. The region offers an estimated 83,000 bilingual workers aged 18–35.
Built-In Business Ecosystem
Altia is more than office space. It’s a fully designed business ecosystem with Class‑A office buildings, fiber‑optic internet, data centers, power backup, security, and even on‑campus universities and housing. As a free zone in Honduras, it offers tax exemptions, streamlined processes, and legal support.
Real Growth and Expansion
In 2025, Altia has been actively expanding. It supports a purpose-built smart campus that integrates solar power, LEED-certified buildings, and sustainability features like LED lighting, regenerative elevators, and efficient HVAC systems. Companies can launch with 10 employees and scale quickly.
Money Matters: Revenue Growth
The outsourcing market in this part of Latin America is rising fast:
In 2024, Honduras and Altia-related BPO operations generated over $600 million in revenue, with 15% growth year-over-year.
In 2025, projected BPO revenue in Altia is around $67.47 million, with estimates rising to $83.44 million by 2029.
Why Altia Smart City Stands Out
Altia’s design and support services make it an easy choice for growing BPOs:
Recruitment Support: In-house hiring help, legal aid, and HR services through Altiajobs.
Physical Comfort & Convenience: Includes retail, recreation, healthcare, dining, and housing.
Strong Infrastructure: Fiber‑optic internet, submarine cables (ARCO‑1, Maya‑1, TAM‑1), and robust power systems.
Cultural Fit: Workers in Honduras have cultural affinity with North American clients.
Cost Efficiency: Lower operational costs than Nicaragua, El Salvador, or Mexico—plus 0% corporate tax and full repatriation of profits.
What Types of Outsourcing Thrive at Altia?
Altia supports a wide range of services and industries:
Customer Service & Sales (call centers)
Back-Office & Accounting
IT Outsourcing & Software Development
Data Analytics & KPO (Knowledge Process Outsourcing)
Healthcare & Medical Billing
Marketing & Content Creation
AI-Enabled Digital Services
Tech startups, global IT teams, and back-office operations benefit from bundled services, trained talent, and modern infrastructure.
Quick Data Summary
Metric / Feature | Value or Description |
Latin American tech workforce | 2 million+ tech professionals |
Latin America's BPO revenue (2025) | $30 billion+ projections |
Latin America BPO growth 2024–2030 | 12.3% CAGR |
Altia Smart City bilingual talent pool | ~83,000 people (ages 18–35) |
Altia employees and call centers | 8,000+ employees in 30+ call centers; 17,000 total jobs |
Honduras global English ranking (2024) | 33rd worldwide; 3rd in Latin America |
Revenue projections (Honduras/Altia) | $600 million in 2024; $67.47 million in 2025; $83.44 million by 2029 |
Infrastructure Highlights | Fiber internet, submarine cables (ARCO-1, Maya-1, TAM-1) |
Tax & Regulatory Advantages | Free zone, 0% corporate tax, full profit repatriation |
Final Thoughts: Why Consider This Spot?
If you're thinking outsourcing must go to India or the Philippines, it’s time to look again. Latin America—and specifically Altia Smart City in Honduras—offers a powerful combination of:
Bilingual talent ready to communicate clearly
Cost savings without quality sacrifice
Turnkey infrastructure—office, housing, legal, tech, and hiring assistance
Growth-ready environment, backed by real revenue data and expansion plans
Strategic proximity to the U.S.—time zone, flight time, and cultural fit
Choosing Altia is not just about saving money—it’s about starting fast, scaling smart, and partnering for the long run. Think India or the Philippines Are Your Only BPO Options? Think Again.
